Recent Posts

Storm Season Prep Work is Worth the Time

4/12/2022 (Permalink)

Each year, thunderstorms alone cause approximately $15 billion in property damage. Summer and spring seasons are the most vulnerable to these destructive and frightening storms.

There are several ways to prepare your property for the summer.

  1. Always have an emergency kit with these items that you probably already have in your house: flashlight, battery powered weather radio, extra batteries to fit each electronic, non-perishable foods, lots of bottled water, can opener, first aid kit, fire extinguisher, blankets, extra clothes, sturdy shoes or boots, clock or watch, whistle to signal for help, and any important personal items and documents.
  2. Know the safest structure of your home to go to during a severe storm such as a basement, underground cellar, or even the most inner part of your home away from windows.
  3. Get routine maintenance on your roof and the foundation. Cracks in the roof are the number one leading cause to flooding damage.
  4. Cut down any unwanted trees or limbs and get your trees trimmed before summer storm season. Trees and branches can fall on your property and damage the siding, windows, and roof.
  5. Contact your insurance company to be more familiar with your policy. Most home insurers do not cover flooding damage.
  6. Keep all expensive and favored possessions off the floor and away from low ground in case of flooding.
  7. Keep all patio furniture, grills, etc in doors before a summer storm hits. Do not forget to part your vehicles in the garage.
  8. Finally, take those summer storm warnings and alerts seriously, especially tornado warnings. Tornadoes can lead to total property loss and even death.

Call SERVPRO of Cuyahoga South at 440-237-0077.

Get That Water Out Now!

4/12/2022 (Permalink)

Quick Water Removal Can Reduce Damages

SERVPRO is “Faster to any size disaster,” and this quality provides many benefits for homeowners of waterlogged residences. When a pipe has burst apart, a tub has overflowed, or a drain backed up, your home needs to have that excess water removed as quickly as possible.

Homes in IndependenceSolon and Strongsville that have excess water from disasters such as pipe failures and forgotten tubs dry out best when water removal services from SERVPRO are the first part of the entire process. Pumping out any water that is visible upon our arrival helps us gain a better visual so we can more easily assess the extent of the overall damage.

Larger amounts of porous materials require more aggressive drying methods than materials that are less porous. Our experience benefits homeowners in many kinds of disasters that can damage a home by giving us insight into how best proceed in almost any type of situation imaginable, and overflowing toilets and tubs, exploding water heaters, burst pipes, and flooding from natural sources are only a few of those catastrophes.

Removing water starts the process, but then we need to move toward removing the moisture that has escaped into the air through evaporation. This moisture can find its way into every part of your home and create problems later unless it is captured and removed. Dehumidifiers, heaters, air movers, and even open windows can work wonders when used together. Moisture meters provide us with a beginning reading of areas in your home that are compared to later readings, showing us our progress in drying out your home.

When dry, remaining problems can still exist, such as unusual odors. This is because odors are caused by particles, that although tiny, produce smells when they have been disturbed. We can rectify this problem with odor control methods. Other problems that can remain behind include over-stretched carpeting, and we can fix that problem, also.

Because floors are always saturated in a situation where standing water exists, we take great care in ensuring that these surfaces are completely dry. This prevents warping of wooden floors and sub-flooring. Otherwise, walking in your home may soon become hazardous for your family and guests.

In situations that have left your home partially submerged, call us, SERVPRO of Cuyahoga South at (440) 237-0077.

We can begin water removal efforts so that your home is once again as it should be, perfectly dry. Accidents can occur at all hours of the day and night, and because of this, we are always available to take your call.

How to Get Rid of Smokey Smells After a Fire

1/25/2022 (Permalink)

fire damage inside a house Let SERVPRO make your house smell better than after after disaster has struck!

Getting Rid of Smokey Odors After a Fire 

The danger has passed, the fire is out, but that doesn’t mean you’re done. If you’ve suffered fire damage and need fire damage repair, it’s best to call the experts as SERVPRO to sort it out. But what if you’ve dealt with everything yourself, yet are somehow left with that ashy, sooty smell that lingers after a fire? Well, there are several things you can do to get rid of that smell.  

The first way involves baking soda and is quite simple, as well as being inexpensive. Because baking soda is a natural odor absorber, take several bowls of it and place it around your house for several days and it slowly will absorb a lot of the smell. You can also do this with activated charcoal, and weather permitting, you can open all your doors and windows to try and get the smell out faster.  

Another step you can take is washing your clothes with white vinegar, which will help get rid of the odors. If, after the first wash, the smell remains, you can go ahead and repeat the process again and that should do it.  

For cleaning walls and furniture, it’s just best to call a professional clean up company in your area, like SERVPRO for all your fire restoration and clean up needs! 

Damage to Watch out for After a Fire

1/25/2022 (Permalink)

Water on materials after a fire was put out Let SERVPRO save your stuff after disaster!

Common Types of Damage After A Fire

When a fire happens on your commercial property, firefighters and sprinkler systems will do everything they can to put the fire out. While this is definitely a good thing, it does create additional considerations for you during the restoration process. In the hours and days after a fire, water cleanup is just as important as removing smoke and fire damage for maintaining the value and integrity of your property. Here are some tips for dealing with common types of damage after a fire:

  1. Direct Fire Damage
    Fire is an incredibly destructive force when allowed to reach high temperatures. Fire cleanup often requires property restorers to simply remove surfaces or items that have been burned. While some items are often possible to restore, electronics, roofing, and structural elements of a building may have to be replaced entirely at the expense of the insurer or property owner.
  2. Water Damage
    Certain items and surfaces are more vulnerable to water damage than others. During the water cleanup phase of restoration, you should dry furniture and other relatively porous possessions as quickly as possible so that mold cannot colonize them. It is also critical that restorers remove any residual water left on your flooring, as this can infiltrate surfaces and cause mold and structural damage.
  3. Smoke Residue
    Smoke can create residues that are both unpleasant to smell and damaging to your belongings. Smoke residue can build up in computers and other electronics, causing them to malfunction and short circuit. Electronics can often be saved through proper smoke cleanup so you should contact a restoration professional experienced in restoring the items you are worried about.
    If you require a water cleanup after a fire in your Northeast Ohio commercial property, you may be concerned that your property will never be restored to its former glory. With the right help from SERVPRO, many of your things can likely be saved and protected from secondary damage caused by mold and decay.
 

Save Your Floors After a Flood!

1/17/2022 (Permalink)

A flooded home If you have floods, call SERVPRO today!

While most insurance policies offer coverage for replacing floors, there are many situations where homeowners can save money by drying instead, especially with solid hardwood. Other types of flooring, including engineered hardwood and laminate, are more prone to structural damage, delamination, and other issues that make replacement preferable. Solid hardwood's durability makes it more salvageable and safer to reinstall.  The durability saves you time and costs when it comes to reinstallation, staining, and refinishing.

If a sudden pipe leak causes water damage to floors in your Strongsville residence, professional disaster mitigation technicians at SERVPRO of Cuyahoga South can restore your flooring to its preloss condition. Commercial-grade equipment an eco-friendly, EPA-registered antimicrobial cleaners work in tandem to salvage floors, sub-flooring, and other structures in the home that are affected by water. Technicians always work with both homeowners and insurance adjusters to handle damages and restoration per local, state, and federal regulations.

SERVPRO of Cuyahoga South works fast not only to save flooring but also to preserve the layers of infrastructure that support it. Without proper mitigation, water damaged floors can become distorted and start cupping or buckling. These conditions can also become host to mold and wood rot that affect the safety and integrity of hardwood floors.  After dispatching a team to your home, they can use wand extractors and back-mounted pumps to collect any remaining standing water. Thermal imaging and penetrative and non-penetrative moisture measurement tools can be used to assess the extent of damage to floors and subfloors. We replace non-salvageable planks as needed.

Desiccant dehumidifiers are often necessary to tackle the remaining moisture in hardwood planks due to hardwood's low evaporation rate. These types of industrial dehumidifiers collect moisture from surrounding surfaces by passing it over desiccant materials like silica gel. Heat then evaporates the collected water into an air stream which vents outside of the home. If odors from water damage are evident, OSHA-approved cleaners and ultra low-volume (ULV) fogging deodorizers can be used to eliminate odor-causing particles.

Time is Money in an Emergency

1/12/2022 (Permalink)

SEVPRO Equipment and employees Time is money in an Emergency, so call SERVPRO!

SERVPRO Professionals arrive quickly and are trained and equipped to help you regain control of your life when you have an emergency such as a water loss or smoke damage. Mitigation requires quick action. The faster SERVPRO can be on-site to start the cleanup for water or smoke, the better the results. This could also keep the cost of the claim down.

   Emergency Response 1-4-8

     Service Response Guidelines

1. Within one hour from notice of loss a SERVPRO Professional will contact your insured to arrange for service.

4. Within four hours of loss notification, a SERVPRO  Professional will be on-site to start mitigation services.

8.  Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the adjuster. 

If you need service, don't wait. Call SERVPRO, and we will be there to make it "Like it never even happened."

Why Communication is Key in the Restoration Business

1/6/2022 (Permalink)

SERVPRO Person in front of a shelf. Communication is important, so let us restore your property, and we'll keep you in the loop the entire time!

Stayed in communication and made sure I understand what was happening and if I had any questions, they would answer them! I highly recommend them!”

The above quote was from one of our many clients, and for the sake of anonymity, we’ll call them John. John woke up one morning to find that the line to his freezer had broken and caused water to leak from the kitchen into the unfinished part of the basement. He quickly shut off the water and got in contact with us to cleanup and restore the damaged area. The job itself was straightforward; dry out the area, then repair or restore anything that was damaged. But when John wrote a five-star review, he chose to harp not on the work itself, but on the COMMUNICATION he received throughout the process. This decision is interesting because it highlights was sets SERVPRO apart from other restoration and construction companies.

There are lots of companies that can do clean up and restoration, and John probably knew that. It’s easy to imagine that when he saw the damage, he googled what companies could mitigate it. SERVPRO came up, of course, but so did many other companies; some organically and some through paid ads. John had options, but he saw our raving reviews and happy customers, and chose to go with SERVPRO, and he’ll be forever happy he did. We kept him in the loop the entire time. He always had the ability to call us with questions or concerns. He always knew what was happening, why it was happening, and about how long it would take. Despite clean up and restoration being an area that John probably had no experience in, he was able to follow the process of his house and his property being restored as if he was a member of the green team doing it.

Don’t choose a company that just does the work because you’re paying them, choose a company that cares enough to help walk you through the entire process of clean up, restoration, and reconstruction. Choose SERVPRO.   

SERVPRO Cuyahoga South is Ready to Help With Your Water Damage!

12/15/2021 (Permalink)

Water damage on a ceiling If you experience water damage, call SERVPRO today!

SERVPRO of Cuyahoga South serves the communities of Strongsville, Berea, Parma Heights, Middleburg Heights, Olmsted Falls, North Royalton and the surrounding communities. Properties with water damage rely on local technicians to perform a vital assessment, remediation, and restoration services. Contents and structure that suffers prolonged exposure to moisture can cause a chain of events which could result in permanent damages.

SERVPRO has technicians with qualifications from the Institute of Inspection, Cleaning and Restoration Certifications (IICRC), an internationally recognized awarding body.  Certification from the IICRC means SERVPRO technicians can make professional, informed assessments of property damages. To make those evaluations, our technician's can use a variety of moisture measuring equipment to get a full picture of the extent of the issue. By measuring the scale of damage, we can ensure our work is as efficient as possible and that they prevent secondary issues from arising after treatment. 

Moisture meters can penetrate surfaces and assess saturation levels. This tool is useful if the property has been exposed to moisture for several hours or longer. Thermal imaging cameras use infrared to allow a restorer to spot moisture that may not be visible to the eye such as behind walls or under cabinets. Thermal Hygrometers measure relative humidity and can help ensure microbial growth is kept under control throughout the service. 

SERVPRO of Cuyahoga South does calculated assessments to ensure your property’s restoration is tailored to its needs.  Complete documentation of all work performed, including pictures and moisture readings are recorded throughout the service and is passed on to your insurance company to process your claim.

Being Prepared for Natural Disaster

12/13/2021 (Permalink)

a small town damaged by storms. Don't let storms hurt your business, make sure you're prepared!

Natural disasters often feel like an issue that happens to other people, not you, but it's important to have a plan just in case. Having a disaster plan means you're ready in case anything happens and is an important part of being a business owner.

Disaster Preparations Especially for Business Owners

  1. Double-Check Your Insurance
    Not every business policy is designed with natural disasters in mind. Often, excessive damages from natural causes will not be fully covered, leaving business owners to foot the bill for recovery from their own capital. However, starting this dialogue with your agent and researching the types of supplemental policies business owners may be eligible for will help you be certain you are fully covered.
  2. Create Your Action Plan
    When you are faced with a scenario where you must evacuate from your business right away, it is important to have a plan in place and all necessary supplies to do so in as little time as possible. Documenting local shelters, evacuation routes and medical facilities will be helpful, as well as any key actions such as shutting down machinery on your way out the door.
  3. Rehearse Drills and Prepare Staff
    It is important to not only make an emergency action plan for yourself but to also include your staff in the procedures. Once you have your details determined, sharing the plan with your employees and designating those in leadership roles to host regular and varied disaster drills with the team can help everyone stay safe and know what to do in a frightening scenario.
  4. Choose a Restoration Company to Work With
    All aspects of disaster planning are important, but one vital thing is knowing how you will get your business property suitable to reopen following the disaster. The best way to do that is to work with a restoration company that has expertise in commercial jobs to get your damage restored and your doors reopened as quickly as possible

SERVPRO Can Fix Anything!

11/15/2021 (Permalink)

flood outside a local business If your business is damaged by a disaster, call SERVPRO today!

No one wants disaster to strike their business, but unfortunately, something like that is simply beyond your control. What you can control, however, is how you respond when disaster strikes, and that’s where the Disaster Recovery Specialists at SERVPRO of Cuyahoga South come in! 

What Does SERVPRO Do? 

The well-trained SERVPRO professionals will arrive quickly to your disaster, expertly but efficiently evaluate your issue, and restore everything so well, it’ll be "Like it never even happened." Thanks to being locally owned and operated, SERVPRO of Cuyahoga South is faster to any disaster. When your business suffers from flood damage, fire damage, storm damage, or mold, time becomes money, and the faster the problem is masterfully solved, the sooner you can open your business back up and start serving clients again!  

What Do I Need to Do? 

All you must do is call the local SERVPRO professionals, and we will help you through every step of the process. We know your business is important to you; it’s important to us too! We will take care of you and your property every step of the way in this difficult time. 

There’s never a good time for a disaster, but there is a good time for responding to it, and a good time for entrusting the resolution to passionate experts, and that time is right now. So, give us a call, and let us do what we do best, so you can get back to doing what you do best.